FAQ

Getting started

What's KYC: What to expect and why it matters?
Published on Jun 24, 2025Updated on Jan 15, 202644
How to prevent phishing emails?
Published on Jun 24, 2025Updated on Dec 16, 20253
How do total Profit and Loss (PnL) and Grid profits work for Spot Grid?
Published on Jun 20, 2025Updated on Nov 26, 202544
How to transfer crypto from Bybit to OKX?
Published on Jun 19, 2025Updated on Jun 26, 20252
How to transfer crypto from Bitvavo to OKX?
Published on Jun 19, 2025Updated on Jun 26, 20255
How to transfer crypto from Coinbase to OKX?
Published on Jun 19, 2025Updated on Jun 26, 20256
Why can't I join or claim rewards from a campaign?
Published on Jun 10, 2025Updated on Dec 31, 202513,534
How do I protect my account from Trojan horse takeovers?
Published on May 30, 2025Updated on Feb 5, 20269
How do I use Merchant Coupon Code?
Published on May 19, 2025Updated on Jan 2, 202618
US Referral Bonus Terms and Conditions
Published on May 16, 2025Updated on Nov 17, 20252
US New User Promotion Terms and Conditions
Published on May 16, 2025Updated on Nov 17, 20253
How do I stay safe from phishing SMS using the name OKX?
Published on May 9, 2025Updated on Dec 30, 2025319
How does fast redemption work?
Published on May 8, 2025Updated on Jan 27, 202646
How do I turn on Hedge mode?
Published on May 7, 2025Updated on Sep 10, 20258
How do I share order parameters?
Published on May 7, 2025Updated on Sep 10, 20254

Showing 61-75 of 255 articles